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Openreach underground network infrastructure

Q020 (DB1) – Duct Blockages

Open courses

From £170 + VAT

Traditional classroom available UK wide

What is the Q020 (DB1) Duct Blockages course?

The Q020 (DB1) Duct Blockages course provides delegates with training in clearing duct blockages on Openreach Underground (UG) infrastructure. Delegates will gain practical skills and knowledge in tracing, locating, and excavating duct blockages. Furthermore, you will learn how to remediate clogged ducts on the Openreach infrastructure, following the most current Openreach working practices and specifications. Therefore, this course is suitable for engineers and contract partners working on Openreach’s UG network. When ducts become blocked with debris, soil, or other materials, it can disrupt the flow of telecommunications services. Importantly, great care and attention to safety need to be exercised during the unclogging procedure because improper handling can lead to further damage to the ducts or infrastructure, as well as posing safety risks to personnel.

In summary, upon completion of this course, you will learn to adequately carry out duct blockage clearance, excavations, and repairs on Openreach UG networks, ensuring safe and compliant operations.

Q020 (DB1) Duct Blockages - Key Information

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Our prices include:

  • Certificates

  • Exams

  • Course materials

Open courses

Traditional Classroom

From £170 + VAT

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Benefits

  • 3 courses available

  • Face-to-face learning

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  • Immediate results and feedback

  • Meet others in your industry

Openreach Accredited Courses

Openreach-accredited courses are a cornerstone for professionals in the telecommunications and civils industries, offering a pathway to heightened credibility and career growth. Moreover, the sector widely recognises these qualifications, demonstrating your advanced skills and commitment to industry standards. Accordingly, by completing an accredited course, you gain the skills and certifications needed to work on Openreach’s extensive network, including overhead and underground infrastructure.

These courses emphasise safety and compliance, providing you with the latest knowledge to meet industry regulations confidently. From technical skills like cable installation to conducting surveys, you’ll be prepared to handle complex tasks with precision. Furthermore, investing in your professional development through these courses not only strengthens your skill set but also sets you apart in a competitive field.

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What will you learn on the Q020 (DB1) Duct Blockages course?

This course is designed to provide you with the following knowledge and skills:

  • Conducting surveys, investigations, and marking out
  • Performing mandatory safety and operational inspections
  • Protecting plant and assets during operations
  • Choosing appropriate materials and equipment
  • Implementing safe digging practices and proper guarding
  • Understanding policies and legal obligations
  • Repairing ducts according to Openreach specifications
  • Reinstating and backfilling in line with SROH 4th edition standards
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Assessment and Certification

The Q020 (DB1) Duct Blockages course assesses you through a questionnaire and a practical assessment. You must pass both to earn your qualification.

What qualification will you get on the Q020 (DB1) Duct Blockages course?

Upon successfully completing the Q020 (DB1) Duct Blockages course, you will receive a certification that demonstrates your proficiency in adequately clearing and duct blockages. This qualification lasts for 3 years and indicates your ability to meet Openreach’s current working practices and quality standards.

Entry Requirements
Prerequisites

The Q020 (DB1) Duct Blockages course is for individuals with prior civils experience. Specifically, holding a valid safety certification in the following courses is mandatory: Smart Awards SA006 Safe Working in Civils & NRSWA Units LA, NRSWA Units 01, NRSWA Units 02 & NRSWA Units 03.

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Frequently Asked Questions

Here are some of the questions we frequently get asked about the Q020 (DB1) Duct Blockages course.

Who is eligible to attend the Q020 (DB1) Duct Blockages course?

This course is suitable for engineers and contract partners working on Openreach’s Underground (UG) network. Participants should have prior telecommunications experience and hold mandatory safety accreditations such as Smart Awards SA006 Safe Working in Civils and NRSWA Units LA, 01, 02, and 03.

Why is safety so important during the duct blockage clearance process?

Safety is crucial because improper handling during the unclogging procedure can cause further damage to the ducts or infrastructure, and pose significant safety risks to personnel.

Why is it important to complete an Openreach-accredited course?

Openreach-accredited courses are widely recognised within the telecommunications industry. Completing these qualifications demonstrates your commitment to industry standards and provides you with the skills required to work on Openreach's infrastructure.